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Payment Options

Credit Card

Visa and Mastercard

Note: Credit cards with insufficient funds or cards that won't process. Customers will be notified either by email or phone, orders that we cannot process within 14 days of the order date will be cancelled.
 

Direct Deposit

You can also make payment via direct deposit-electronic transfer (EFT).
Our account details are:

 

Account Name: Platypus Dreams
Bank Suncorp
BSB 484 799
Account 084 689 046

 

Please note: Direct deposits on orders are to be completed within 14 days of the order date or the order will be cancelled.

Phone Orders

For our customers who do not like placing their credit card details over the internet, please place your order online then ring us on 61 7 4954 0183 with your credit card details within 1 working day. We will then process your credit card through our eftpos terminal at our premises.
Please note: We prefer that you place your order online as this saves time and then we can track your order much better. There is also less chance of misinterpretation on things like your address details.

Promotions and Discount coupons

Discounts and coupons are available during the promotional times as advised on this website, please check the specials section. Misuse of promotional codes will result in your order being cancelled or adjusted to reflect the promotional offer. ie promotion codes being used in conjunction with each other when the promotion states not to be used in conjunction with another promotional offer.

Samples Free Samples

1 free sample or samples are given with orders from time to time if they are available. The number of free samples in an order is at the disgretion of the person who picks and packs your order. This is dependant on the volume and variety of samples that are on hand, there are no rules regarding free samples.

Samples for purchase

Samples are available also from time to time in the special offers section. Samples are very labour intensive and take nearly the same time to for staff to prepare as a full size product. We offer samples at very discounted prices, therefore the number available per order is limited to 5 in total. Orders found to have more samples selected will be filled with the first 5 samples in the sequence that they apprear on the order. The order will be then credited for the subsequent samples. If this is a problem, please phone us prior to ordering.

Monthly Prizes and Give Aways

At different times of the year we may have Monthly prizes or give aways, dependant on the rules at the time the winner will be notified via email and their first name and initial of their last name, plus the Town or Suburb they live in will be displayed on the front of our website. Certain conditions will need to be met depending on the promotion at the given time. Winners will be randomly drawn within 1 week after the draw and prizes will be despatched with one week of the winner being notified by mail to confirm their details. No correspondence will be entered into regarding the winner and all decisions will be final.

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